Our shipping, return and refund policy is detailed below to assist with common FAQ's.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
WHAT DOES SHIPPING COST YOU?
Shipping costs depend on order weight and destination. This will be calculated during checkout.
Free shipping applies in Australia when the total cart on checkout exceeds the amount of $500.
HOW LONG WILL MY PACKAGE TAKE?
Dispatch from the warehouse can take up to 1-2 business days.
Delivery can take up to 1-4 business days.
Can I ship outside of Melbourne?
For interest in purchasing interstate please call head office to arrange delivery
(03) 9357 7141.
FREE SHIPPING LABELLED PRODUCTS
Specially marked products with "FREE DELIVERY" are eligible upon checkout to use coupon: FREEDELIVERY to redeem $14.95 off on checkout.
RETURN & REFUND POLICY:
For any reason you are unsatisfied with your purchase please email our office support at firstname.lastname@example.org so we can assist with any issues.
On the event, a product is returned a store credit will apply for the same amount of the product.
To return your product, you should mail your product to Bulk Buys Pty Ltd, 100 Barry Rd, Campbellfield, Melbourne VIC 3061, Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.